I might had the same problem with my ex-C930. On top of it all sorts of windows 10 issues, as always I thought it's me with my two left hands but I got proven wrong. As a reminder, your participation in Ideation is governed by Lenovo’s website Terms of Use [link] and by Lenovo’s Forums Community Guidelines. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. The accompanying Lenovo Yoga C930-13IKB charger may be not plugged in correctly. Problem: Touchscreen Pen won't work. Anyone successfully get theirs fixed? Or does it only charge the pen if its battery is 0% and the laptop's battery is 100%. Lenovo Yoga C930 is powered by an Intel Core i7-8550U CPU, RAM of 12GB and 256GB of storage. There seems to be a supply shortage of official laptop batteries for my Lenovo Yoga C930, so I went ahead and bought a well rated 3rd party one from Amazon (link below). More: http://lnv.gy/yoga The pen worked great for the first 3-4 months, then it stopped charging. Did update the OS and battery firmware but it did not solve the issue. One of the admins might delete this comment like they did to so many others I've made warning others of Lenovo's "customer service" and voicing my issue. Hi, what was the resolution? My three month year old machine stopped charging randomly a few days ago, but unlike yours, I can't even use it with the power cord. I can see now that it is notably shorter and appears to be missing a bit. I hear ya. If that doesn't work, do it again, but remove the AC adapter as soon as the computer shuts off. Please review our Guidelines before posting. As a reminder, your participation in Ideation is governed by Lenovo’s website Terms of Use [link] and by Lenovo’s Forums Community Guidelines. 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Lenovo AC Adapter offers fast and efficient charging. Browser Compatibility. Did this resolve itself, or did you return the laptop or get it repaired? Working hand in hand with Dolby, we created the industry's first speakers that fit into a convertible hinge* for powerfully immersive sound in every mode. Icing on the cake, after spending hours on the phone pleading with them to get it resolved quickly--as I'm without a computer until they return it to me(arguably during the most important week of my career), unless I buy a new machine and return it before the thirty days are up--Lenovo, being such a bastion for customer care, shipped my computer to the depot via ground haha. Did someone help you today? We've tested it with more than 50,000 full rotations to ensure smooth transitions, so you'll enjoy a seamless experience whether you’re typing, reading, or more. It sounds like we're all shouting out in to the void here. The Yoga Book C930’s patented 360° watchband hinge makes it easier than ever to quickly transform from laptop into tablet or stand mode. Out of nowhere the battery stop charging. But I can't get past 0%. Greetings, the docked pen is not charging. Just enter the serial number of the laptop and choose your location accordingly. Replacing that would solve it. I tried the Lenovo charger on another laptop Nd confirmed it will charge correctly. Re: Lenovo Yoga 730 - Battery plugged in and not charging. Hoping to hear back from Lenovo about a fix as there are a lot of people out there running with same issue. Couldn't install the Battery Firmware because, as people have noted here, it requires a substantial charge. When we envisioned the Yoga C930 Glass' Rotating Sound Bar with Dolby Atmos ® Speaker System, we knew we were raising the bar in laptop audio innovation. This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow us @LenovoSupport on Facebook and Twitter! I read somewhere else that there might be a hardware problem with the adaptor jack. The Yoga C930's Rotating Sound Bar with Dolby Atmos® Speaker System is truly revolutionary, as the audio sound will be just as amazing whatever mode you're in: tent, stand, tablet, or laptop. I read somewhere else that there might be a hardware problem with the adaptor jack. Please, somebody, answer this question and don't ignore it. I contacted Lenovo, who were very good about sending me a new pen, but that didn't fix the issue. It looks like *maybe* one of the tiny copper bit that are supposed to make contact with the pen is shorter than the other one, but it's hard to tell. Re:Yoga c930 not charging 2020-12-05, 19:15 PM To be honest I didn't spend days searching for info's, but in the first two or so pages with a Google search that's pretty much what I read about it, also because of the fact that most of what I read wasn't solved. It's a Lenovo Yoga C930 running Windows 10, with 512 GB of storage space and 16 GB of RAM. Once it drops below 90%, it should charge back up. By clicking on “Yes” below you certify that you have read and agree to the Community Guidelines and the Ideation Terms, and acknowledge that by submitting any ideas, material, or information on the Ideation site you grant Lenovo the right to use any such submissions by you in any way without acknowledging, notifying, or compensating you, as described in those documents. Yoga Book C930 (YB-J912F, Lenovo YB-J912L) Product Home; Drivers & Software; Diagnostics; Knowledge Base & Guides; Warranty & Services This package provides Lenovo Battery Firmware Update and is supported on YOGA C930-13IKB, YOGA C930-13IKB Glass and running the following Operating Systems: Windows 10 (32-bit, 64-bit) Better yet, it charges … the docked pen is not charging. I do not respond to requests for private, one-on-one help. Huge range of Laptops with free delivery and returns on eligible orders. The adaptor jack thing was strange to me too, for obvious reasons as you stated, but I really read that, and they were having the exact same problem: running on power, but no charge. Please contact your local Lenovo support for replacement pen. Archived. I'm with you. Not sure the "everywhere" you're looking at, but we have a truckload of solved threads where that did the trick. Lenovo Yoga C930 not charging, 0% battery, randomly shuts down. I updated all kind of drivers but to no avail. Do you think it's even worth going down this route? This website uses cookies. Privacy Policy | The Yoga C930 ensures you’ll be able to capture your thoughts the moment they occur—with a garaged pen that fits right into the chassis. If you turn it off, you should see a plug symbol next to your battery and now it's charging … Lenovo C930 Yoga Pen .... Manually Charging It. Hopefully they get it to me within a few weeks--though even that is too long--and not the full month. For your convenience, here’s a. If that doesn't do it, reinstall the battery driver. Browser Compatibility. Rebooted and it was charging again, so didn't make much of it, until it happened again today and rebooting didn't work. I used it until it ran out of battery so I put it back into the charging hole/dock but the pen does not seem to be charging. Terms of Use | Everything else about this laptop has been great. Battery, speed, keyboard, SOUND... all good. How do I know if I need to get a replacement from Lenovo? I updated all kind of drivers but to no avail. This seems to be a battery issue of the pen. Just plug it into an available outlet to deliver AC power to the compatible Lenovo laptops and recharge its battery. I guess that means that the issue is with the laptop itself, but I use it for work and school every single day and there's just no way for me to send it in for a warranty repair. If it's turned on (you'll see a leaf symbol by the battery), it will only charge up to 50-60% (or whatever it's set at)-even if it's plugged in. Lenovo Yoga C930 2-in-1 Convertible Laptop, 13.9” 4K Display, Intel Core i-7 Processor, 8GB RAM, 512GB SSD Innovation meets design Crafted from premium aluminium and stacked with innovative features built directly into a sleekly redesigned lightweight chassis, every component of the Yoga C930 is engineered for a better user experience. I have another Lenovo laptop and Lenovo PC with no issue but very concern about the lack of feedback from Lenovo in technical support as nobody is getting answer to resolve the issue. Didn't check battery life of the pen as it was inside the machine 99.9% of the time. It says it' plugged in, 0% battery, and doesn' charge.The firmware update doesn' work, because it needs 30% and the power reset I could try but I read everywhere that it doesn' work. Has anyone had a resolution to this? Terms of Use | I'm not exacly sure where I read it, but I remember it was something about another Lenovo Ideapad variant. By clicking on “Yes” below you certify that you have read and agree to the Community Guidelines and the Ideation Terms, and acknowledge that by submitting any ideas, material, or information on the Ideation site you grant Lenovo the right to use any such submissions by you in any way without acknowledging, notifying, or compensating you, as described in those documents. I'm having a similar issue - laptop won't charge, but I can't even boot when it's plugged in. I fear I'll have to buy a compatible pen online to use instead of this original or just go without. It's a joke. ____________________________________. This laptop is nice, yes, but I bought it mostly because of the included pen. I have the exact same problem. With a good-sized battery at 60 Wh, and good efficiency, the Lenovo Yoga C930 offers excellent battery life. This pen can also be conveniently stored and charged in the notebook’s pen slot. In most cases, it’s not class-leading, but the usable battery time is still quite strong. Users will also enjoy easy access to short-cut functions through two built-in customizable buttons on the base of the pen. If the contacts missing is a defect, won't it just happen again? I have a uniquely annoying problem with my Lenovo Yoga C930. By browsing this website, you consent to the use of cookies. 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